It is advisable to reserve in advance (with a credit card).
At our ticket office
There is no booking fee.
However, it is strongly recommended that you book your cruises in advance.
The full amount will be charged to your credit card at the end of the booking process.
*Online booking fee: $2.50 per paid ticket.
If you need to cancel your web booking here is the procedure:
Go to my order (under the ticketing tab) and enter your order number received at the time of booking as well as the postal code you had entered.
Proceed to the cancellation of your order.
Note: For booking cancellations more than 24 hours before the start of the cruise only.
Booking by phone
The full amount will be charged to your credit card at the time of booking.
*Telephone booking fee: $5.00 per paid ticket.
Call us at 418-892-5500 or 1-866-617-5500 toll-free (Canada only)
If you need to cancel your phone reservation, please contact us at 418-892-5500.
For any cancellation within the 24 hours previous to the cruise’s scheduled departure, the client must pay the entire fees.
Consult our Price, Cancellation and Refund Policy page.
Consult our Schedule and Fees page.